Urine Tracker · Studio Zinc

Support & FAQ

Find answers to common questions below. If you're still stuck, reach out directly — we're a small team and we actually read every message.

Can't find what you need?

Email us directly: hello@studiozinc.com
We aim to reply within 5 business days (GMT+8).

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How do I log a stream? +

Press and hold the large button on the tracker screen to time your urination duration. When finished, you can optionally rate the color, add symptoms like urgency or pain, and attach an image.

Can I set a custom daily goal? +

Yes. Go to Settings → Daily Goal and enter the volume that works for you. The progress bar on the main screen will update to reflect your target. We do not suggest or impose any default target — your goal is yours to decide.

Can I log my fluid intake too? +

Yes, tracking hydration context is helpful for a complete voiding diary. You can use the quick-add buttons or watch app to log drink intake alongside your urine output.

Can I delete a log entry? +

Yes. On the main screen, long-press any log entry to reveal a delete option, or swipe left on the entry. Deleted entries cannot be recovered.

Does the app sync across devices? +

No — and that's intentional. All data stays on your device only. There is no cloud sync, no account, and no cross-device backup through our system. This is a core privacy decision, not a missing feature.

Will I lose my data if I uninstall the app? +

Yes. Uninstalling the app removes all locally stored data. If your device uses Android Auto Backup (a Google system feature), some data may be included in your device backup — but this is handled by Google, not by us.

Does the app require an internet connection? +

No. Urine Tracker works completely offline. It never connects to the internet and requires no internet permission at the system level.

I found a bug. How do I report it? +

Please email hello@studiozinc.com with the subject line "Urine Tracker Bug Report." Include your Android version, device model, and a description of what happened. Screenshots are always helpful.

Can I share my logs with a doctor? +

Yes. Navigate to your Stats screen and use the PDF export tool to generate a clear, clinical-grade voiding diary report covering your chosen date range. You can print this or email it directly to your urologist.

Is this app a medical tool? +

No. Urine Tracker is a personal logging utility for your own reference. It is not a medical device and does not provide medical advice or recommendations. Always consult a healthcare professional for guidance about your health or fluid intake needs. See our full Privacy Policy for details.

Watch Companion
Use the companion smartwatch app (if installed) to conveniently log your output and intake directly from your wrist.
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View Past Days
Swipe left on the date heading to browse previous days' logs and track your patterns over time.
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Dark Mode
The app follows your system theme by default. You can override this in Settings → Appearance.
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Clear Today's Log
To start fresh, go to Settings → Clear Today's Data. This affects only the current day.
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It's just me and my coding agent here. Emails are read and answered personally. Typically within 5 business days (Monday–Friday, GMT+8). We do not use automated support ticketing systems.